About Us

Stairlift Specialists

We are an award-winning, family business and have been selling and installing stairlifts across England, Scotland and Wales for over 20 years. Whether you have a straight staircase or one with a turn, we provide a range of solutions with new, reconditioned or rental available.

Stairlift Solutions continues to grow in strength each year which allows us to maintain the highest standard of service for all our customers – both new and old alike. As Acorn Stairlift Partners we can provide stairlifts for people right across Great Britain.

Stairlifts Great Britain

Here are some of the main areas that we cover across Great Britain:


Birmingham, Blackpool, Bradford, Bristol, Cheshire, Coventry, Derby, Devon, Essex, Hampshire, Hertfordshire, Hull, Kent, Lancashire, Leeds, Leicester, Lincolnshire, Liverpool, London, Luton, Manchester, Merseyside, Milton Keynes, Newcastle, Northampton, Norwich, Nottingham, Plymouth, Portsmouth, Preston, Reading, Sheffield, Southampton, Southend, Staffordshire, Stoke, Sunderland,
Surrey, Tyne and Wear, West Midlands, Wolverhampton, Yorkshire.


Aberdeen, Aberdeenshire, Angus, Ayrshire, Dumfries and Galloway, Dunbartonshire, Dundee, Edinburgh, Falkirk, Fife, Glasgow, Highlands, Lanarkshire, Lothian, Perth and Kinross, Renfrewshire, Scottish Borders.


Bridgend, Caerphilly, Cardiff, Carmarthenshire, Conwy, Flintshire, Gwynedd, Neat Port Talbot, Newport, Pembrokeshire, Powys, Rhondda Cynon Taf, Swansea, Vale of Glamorgan, Wrexham.

If you live in Northern Ireland, we have a sister website which covers stairlift sales, installations and servicing across N.I which you can visit here – www.stairliftsolutionsni.com

To arrange a FREE, no obligation survey of your staircase, or if you have any other questions please do not hesitate to get in touch with our friendly team today! All our details can be found on the ‘Contact Us’ page.

We have 5 full time engineers on the road right across the province.

Our office staff are always on hand to help throughout the year.

We have 5 full time engineers on the road all year round

Our office staff are always on hand to help throughout the year

Overall N.I Winner at the FSB Awards

Receiving the Business Development Award at the Bangor Business Awards

Meet Our Team!

At Stairlift Solutions, our team are dedicated to providing you with the best stairlifts & mobility products throughout Great Britain. Find out a little bit more about our team and what makes us who we are! 

Michael Wallace – Managing Director

Michael’s father Ken Wallace set the company up in 2000 and he joined soon after that to help out but has been integral ever since, helping the company grow to where it is today. Then Michael fully took over the company after Ken retired in 2016 with new premises, new products, new staff – a new chapter.

Ken sadly passed away later that year, but Michael has continued with the same ethos instilled by his father of doing things the right way and looking after all their customers in a helpful and friendly manner. Under Michael’s leadership, Stairlift Solutions has excelled and continues to grow every year, plus the company has also been recently recognised with multiple award wins.

James Dowling – General Manager

Although James joined us full time in 2015, he had been working for us on a part time basis for many years before that. His work ethic, attention to detail and willingness to go above and beyond to help, epitomises everything we strive for here at Stairlift Solutions. Right from the start, he’s always been a big hit with our customers, as dozens of our testimonials prove from people singing his praises!

It didn’t take long for James to earn his promotion, first to Sales & Service Manager and then to General Manager – a role in which he is now thriving in. He also stepped up during the Covid pandemic and was pivotal in steering the company through a difficult period, proving yet again to be an indispensable member of our team.

Jen Evans – Sales Manager

Jen joined us in 2018 and it instantly became clear that she was the perfect fit for the company. Due to circumstances, Jen had to quickly adapt at the deep end but proved that she could manage and even thrive under pressure and has since excelled in the role.

Having earned a full-time promotion to Sales Manager, Jen’s importance has grown alongside the company and whether it’s on the phone or in the showroom, her positivity always shines through and is an ever-popular member of our team.

Kim Shannon – Office Manager

Kim joined us in 2022 and since day one, she has added a high level of professionalism and attention to detail to our busy office. Conscientious and very hard working, Kim quickly adapted to many different roles at a fast pace, ensuring our office is now running better than ever before.

Kim’s thorough approach means our customers are always well looked after, whether it’s on the phone or in the showroom and she has seamlessly become a very important and popular member of our team.

Sam Foster – Sales & Service Engineer

Sam joined us in 2019 and he quickly adapted to his role which was mainly installing stairlifts. A quick learner, Sam soon picked up the skills needed to grow into other areas, like for servicing, breakdowns and also sales which he is now relishing. Sam has been a great addition to our team, plus his commitment to work right throughout the Covid pandemic showed real character and his dedication to the company.

Kenny McGreevy – Sales & Service Engineer

Kenny joined the team in 2020 and seamlessly fitted right in. It’s like he’s been with us for many years before that as nothing is too much trouble for him! Kenny impressed right from the start in his various roles and he’s proved to be reliable, knowledgeable and as a highly skilled engineer, he always takes a great pride in the quality of his work whatever it is.

Ted Lynch – Sales & Service Engineer

Having worked for us on a part time basis since 2020, we were delighted to welcome Ted to join us full time when the role became available a couple of years later. A big hit with our customers, Ted is always happy to go above and beyond with his friendly, helpful and hard working attitude.

Chris Tolmie – Sales & Service Engineer

Chris joined our ever-expanding team in 2022 and has really hit the ground running ever since. He has shown a real eagerness to pick things up as quickly as possible and learn as much as he can. He has since proved to be a skilled engineer and is able to turn his hand to any job, big or small and has been a great addition to our team.

Anne McCoy – Office Administrator

When Anne joined us in 2021, she quickly had to adapt to the role and beyond – and she did so with flying colours. Not only is Anne a quick learner but her friendly, hardworking approach meant she fit right in and she has since proved to be a very reliable member of our team across all aspects of the role.

Diane Phillips – Accounts Administrator

Diane looks after our day-to-day accounts and has done since she joined us back in 2016. During this period and as the company continues to grow year on year, Diane has adapted to the various challenges. Always on hand and eager to help, Diane brings a lively energy to our team all year round.

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