About Us

Stairlift Specialists

Here at Stairlift Solutions GB, we are an award-winning, family-run business with a team of stairlift professionals behind us, helping people across England, Scotland and Wales find the right stairlift for them, be it new, reconditioned or rental.

We have been selling and installing and offering reconditioned, rental and new stairlifts across England, Scotland, Wales and Northern Ireland for over 20 years. We are trusted market-leaders in stairlifts and mobility. Our installation and servicing engineers are friendly and professional, and we always offer warranty and aftercare service for our new, reconditioned and rental stairlifts, giving our customers complete peace of mind.

As Acorn Partners and Brooks stairlift suppliers, we are experts in our industry, with knowledge passed down through generations of the Stairlift Solutions family.

We are renowned by the loyal customers whose lives we have been able to enrich with our stairlifts. We’re here to help people regain their confidence and independence with our range of versatile stairlifts; whether your staircase is straight, curved or narrow – or even if it’s outside – we have the right stairlift for you.

We understand that, for some, finding an affordable stairlift can prove a challenge. For customers on a tighter budget, we offer reconditioned stairlifts for a range of prices depending on condition, warranty cover and model. With this service, we include a full service of the stairlift before installing it for our customers.

For shorter-term mobility solutions, we also provide a stairlift rental service with a range of Brooks and Acorn stairlifts, for both straight and curved staircases, ensuring that no matter what the situation or environment, we can help you remain independent and mobile to access all areas of your house, building or outside area and enjoy your life to the fullest.

Stairlift Solutions continues to grow in strength each year, which allows us to maintain the highest standard of service for all our 5000+ customers – both new and old alike.

Stairlifts Great Britain

Here are some of the main areas that we cover across Great Britain:


Birmingham, Blackpool, Bradford, Bristol, Cheshire, Coventry, Derby, Devon, Essex, Hampshire, Hertfordshire, Hull, Kent, Lancashire, Leeds, Leicester, Lincolnshire, Liverpool, London, Luton, Manchester, Merseyside, Milton Keynes, Newcastle, Northampton, Norwich, Nottingham, Plymouth, Portsmouth, Preston, Reading, Sheffield, Southampton, Southend, Staffordshire, Stoke, Sunderland,
Surrey, Tyne and Wear, West Midlands, Wolverhampton, Yorkshire.


Aberdeen, Aberdeenshire, Angus, Ayrshire, Dumfries and Galloway, Dunbartonshire, Dundee, Edinburgh, Falkirk, Fife, Glasgow, Highlands, Lanarkshire, Lothian, Perth and Kinross, Renfrewshire, Scottish Borders.


Bridgend, Caerphilly, Cardiff, Carmarthenshire, Conwy, Flintshire, Gwynedd, Neat Port Talbot, Newport, Pembrokeshire, Powys, Rhondda Cynon Taf, Swansea, Vale of Glamorgan, Wrexham.

If you live in Northern Ireland, we have a sister website which covers stairlift sales, installations and servicing across N.I which you can visit here – www.stairliftsolutionsni.com

To arrange a FREE, no obligation survey of your staircase, or if you have any other questions please do not hesitate to get in touch with our friendly team today! All our details can be found on the ‘Contact Us’ page.

We have 5 full time engineers on the road right across the province.

Our office staff are always on hand to help throughout the year.

We have 5 full time engineers on the road all year round

Our office staff are always on hand to help throughout the year

Overall N.I Winner at the FSB Awards

Receiving the Business Development Award at the Bangor Business Awards

Meet Our Team!

At Stairlift Solutions, our team are dedicated to providing you with the best stairlifts & mobility products throughout Great Britain. Find out a little bit more about our team and what makes us who we are! 

Michael Wallace – Managing Director

Michael’s father Ken Wallace set the company up in 2000 and he joined soon after that to help out but has been integral ever since, helping the company grow to where it is today. Then Michael fully took over the company after Ken retired in 2016 with new premises, new products, new staff – a new chapter.

Ken sadly passed away later that year, but Michael has continued with the same ethos instilled by his father of doing things the right way and looking after all their customers in a helpful and friendly manner. Under Michael’s leadership, Stairlift Solutions has excelled and continues to grow every year, plus the company has also been recently recognised with multiple award wins.

James Dowling – General Manager

Although James joined us full time in 2015, he had been working for us on a part time basis for many years before that. His work ethic, attention to detail and willingness to go above and beyond to help, epitomises everything we strive for here at Stairlift Solutions. Right from the start, he’s always been a big hit with our customers, as dozens of our testimonials prove from people singing his praises!

It didn’t take long for James to earn his promotion, first to Sales & Service Manager and then to General Manager – a role in which he is now thriving in. He also stepped up during the Covid pandemic and was pivotal in steering the company through a difficult period, proving yet again to be an indispensable member of our team.

Jen Evans – Operations Manager

Jen joined us in 2018 and it instantly became clear that she was the perfect fit for the company. Due to circumstances, Jen had to quickly adapt at the deep end but proved that she could manage and even thrive under pressure and has since excelled in the role.

Having earned a full-time promotion to Sales Manager and then more recently to Operations Manager, Jen’s importance has grown alongside the company and whether it’s on the phone or in the showroom, her positivity always shines through and is an ever-popular member of our team.

Kim Shannon – Office Manager

Kim joined us in 2022 and since day one, she has added a high level of professionalism and attention to detail to our busy office. Conscientious and very hard working, Kim quickly adapted to many different roles at a fast pace, ensuring our office is now running better than ever before.

Kim’s thorough approach means our customers are always well looked after, whether it’s on the phone or in the showroom and she has seamlessly become a very important and popular member of our team.

Sam Foster – Sales & Service Engineer

Sam joined us in 2019 and he quickly adapted to his role which was mainly installing stairlifts. A quick learner, Sam soon picked up the skills needed to grow into other areas, like for servicing, breakdowns and also sales which he is now relishing. Sam has been a great addition to our team, plus his commitment to work right throughout the Covid pandemic showed real character and his dedication to the company.

Kenny McGreevy – Sales & Service Engineer

Kenny joined the team in 2020 and seamlessly fitted right in. It’s like he’s been with us for many years before that as nothing is too much trouble for him! Kenny impressed right from the start in his various roles and he’s proved to be reliable, knowledgeable and as a highly skilled engineer, he always takes a great pride in the quality of his work whatever it is.

Ted Lynch – Sales & Service Engineer

Having worked for us on a part time basis since 2020, we were delighted to welcome Ted to join us full time when the role became available a couple of years later. A big hit with our customers, Ted is always happy to go above and beyond with his friendly, helpful and hard working attitude.

Chris Tolmie – Sales & Service Engineer

Chris joined our ever-expanding team in 2022 and has really hit the ground running ever since. He has shown a real eagerness to pick things up as quickly as possible and learn as much as he can. He has since proved to be a skilled engineer and is able to turn his hand to any job, big or small and has been a great addition to our team.

Anne McCoy – Office Admin & Sales

When Anne joined us in 2021, she quickly had to adapt to the role and beyond – and she did so with flying colours. Not only is Anne a quick learner but her friendly, hardworking approach meant she fit right in and she has since proved to be a very reliable member of our team across all aspects of the role.

Gail Black – Office Admin & Sales

When we expanded into much bigger premises in 2023, we needed more staff for the office and showroom and Gail was the perfect fit. Right from the start, Gail has been eager to pick up all aspects of the role and is always happy to go above and beyond if and when needed with her professional, hard-working and friendly manner.

Danni McAllister – Office Admin & Sales

Danni also joined us when we expanded in 2023 and was instantly a great addition to our ever-growing team. Danni’s positive and thoughtful attitude ensures she is just as popular with customers too and her dedicated approach with customers means she always has a smile, whether it’s over the phone or in the showroom.

Kale Bell – Warehouse & Admin Associate

We were looking for an apprentice to join us in 2021 and Kale was keen to come on board and prove himself. Fast forward to 2023 and we were very pleased to move Kale into a full-time permanent role due to his high level of performance. Whether it’s in the warehouse, the office and showroom, or out on calls, Kale always strives to help, learn and grow as much as he possibly can.

Diane Phillips – Accounts Administrator

Diane looks after our day-to-day accounts and has done since she joined us back in 2016. During this period and as the company continues to grow year on year, Diane has adapted to the various challenges. Always on hand and eager to help, Diane brings a lively energy to our team all year round.

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